Answered

A customer reached out via Twitter Direct Message to your company, looking for support with a complex issue. A co-worker was already helping that user but is away on vacation. Which Hootsuite feature would be best to respond with?

Answer :

OlanmaE

The Hootsuite platform provides tools that enable a person to manage his social media activities in one spot. The Hootsuite feature that would be best to respond with given the above scenario is;

  • Hootsuite inbox

Using the Hootsuite inbox, a user can access the private and public conversations between a former user and a client.

You can see the post that prompted the customer to speak with the organization's representative.

After reading through the conversations, you can reply the client and take any step that is required of you.

Learn more here:

https://brainly.com/question/15321261

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