Answer :
Firms that have strong positive relationships with suppliers and customers are said to have Social capital, an essential ingredient to creating value.
What is social capital?
When a group of people works together to effectively achieve a similar purpose for a set of shared values is called social capital. For example, when someone opens a car door for another person, helps someone with directions or any other interaction that is beneficial to another person is social capital. It helps in the company's success. It helps society as a whole. It helps an organization to build global connections through the internet.
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